Shipping policy

All arrow orders are packed and shipped as soon as reasonably possible after payment is received. Handling times shown on this website, at checkout, or in product descriptions are estimates only and are not guaranteed unless specifically confirmed in writing.

This is a small, hand-fulfilled operation, and I may be away for extended periods of time due to travel, work, events, tournaments, or other obligations. During these times, order processing may be paused or delayed, and handling times may vary.

Shipping carrier transit times are also estimates and are not guaranteed. Once an order has been handed over to the carrier, delays caused by the carrier, weather, holidays, incorrect addresses, customs, or other circumstances outside my control are not my responsibility.

If your order cannot be shipped within the estimated timeframe provided at the time of purchase, I may contact you with an updated estimate. You may choose to continue waiting or request cancellation for a refund before the order ships.

Customers are responsible for entering a complete and accurate shipping address. Orders returned due to an incorrect address, refused delivery, or failure to pick up may be reshipped at the customer’s expense or refunded minus original shipping costs and any carrier fees.

Please inspect arrow shipments immediately upon delivery. Do not use any arrows or components that appear damaged. Any shipping damage, missing items, or package issues must be reported within 3 days of delivery with photos of the product, packaging, and shipping label so a carrier claim can be reviewed.

Time-sensitive orders for tournaments or events should be placed well in advance. I do not guarantee delivery by a specific date unless that date has been confirmed in writing before purchase.